Hello, I’m Liisa
A user research consultant
I HELP YOU UNDERSTAND YOUR CUSTOMERS
I plan and conduct user research to help businesses provide better user experience in their digital channels and build products that their users really need.
User research and consultation
I plan and conduct user research with different methods. I am also happy to help you with your inhouse research initiatives.
I put together and facilitate workshops on user research methods.
I love writing about outstanding or thought-provoking UX cases, research related events and books I read.
Sessions with users
Let’s turn your traffic into loyal customers and return visitors
Testimonials & Clients
"I trust her with testing my products and ideas because she is the kind of a person who leaves no stone unturned and deems no detail too small to consider its impact. She consistently provides us with insight vital to building products relevant to our users"
Anna-Liisa Reinson, Head of Product @ e-Residency of Estonia
I really like how crystal clear Liisa's thoughts and talk are. She demonstrates in the most enjoyable way that she has lots of experience in user research and testing and she really knows what she's talking about.
Kati Treimann, Service Designer @ Luminor Eesti
Liisa's clear and structured guidance can make you understand the world of user research easily. Her experience in this field makes her advices undoubtedly valuable.
Ulvi Vahtra, Service Designer @ Luminor Eesti
It was a pleasure to work with Liisa. She took initiative and was proactive. Liisa approaches her work with structure and clarity. She pinpoints the essential and makes sure high quality results are delivered.
Kadri Maripuu – Digital Innovation & Transformation Coordinator @ SALTO Youth
Sometimes I write about user experience
Hug your laptop: remote usability testing for mobile
Remote usability testing for mobile can be a hassle. The “Hug your computer” hack will make it easy for the participants and the moderator. Read more…
World Usability Day Estonia 2019
Highlights from the WUD 2019 Estonia presentations.
Better You workshop: notes and afterthoughts
Key take-aways from the presentations of Eric Edmeades and Peep Vain at the Better You workshop 2019